Mind & Body Balance

YOU SPA

Premium LoungeOpen DailyCouple RoomShower Room

$82.03~

Nestled beneath a quiet hillside in Jongro-gu, YOU SPA offers a small sanctuary where you can pause and breathe – even in the heart of the city.

Rather than following a fixed routine, we focus on your condition, emotions, and breath in the moment, offering personalized 1:1 hands-on care that gently adjusts to you.

Our intention is not only to enhance outer beauty, but also to nurture the beauty within.
With care infused into every space and every touch, we offer a place where your mind can come to rest, even if just for a while.

Notice on Reservations:
Guest Capacity
Available for 2 guests at the same time
Up to 3 guests may be accommodated, depending on the reservation date and availability.

Reservation Hours
Weekdays: 11:00 AM – Last appointment at 6:30 PM
Weekends: 11:00 AM – Last appointment at 6:30 PM

Booking Slots
Available in 2-hour intervals

Reservation Policy
Reservations are not available for pregnant women over 16 weeks

What Makes Us Unique

Quiet Hillside Sanctuary in Jongro
Personalized 1:1 Hands-On Body Care
Inner and Outer Beauty Nurturing Approach
Emotion and Breath-Focused Adaptive Treatments

Our Programs

Show KRW

Radiance

A specialized therapy using targeted light wavelengths to deliver soothing energy to the skin, while providing deep hydration and nourishment.

60~70 min

$120.00

Deposit$20.00

Care Steps
Foot spa & scrub → Cleansing → Deep cleansing → Customized mask & brightening ampoule → Neck & shoulder massage → Facial massage → Hydrating & brightening mask + LED (wavelength device) → Stretching → Finishing Touch

Body 60 Minutes

This program focuses on relieving areas where fatigue has accumulated, providing a soothing sensation. It is a body treatment that gently embraces the tired body from everyday life.

50~60 min

$120.00

Deposit$20.00

Care Steps
Foot Spa & Foot Scrub → Welcome Ritual → Back Care → Rear Lower Body → Front Stretching → Scalp → Finishing Touch

Regenerating Care

This treatment minimizes skin irritation by combining active ingredients with advanced beauty devices to gently refine and deeply hydrate the skin, promoting a healthier, more radiant complexion.

80~90 min

$150.00

Deposit$20.00

Care Steps
Foot Spa & Foot Scrub → Cleansing → Deep Cleansing → Customized Mask (according to skin type) → Neck, Shoulder & Arm Massage → Facial Massage → Beauty Device & Exosome Ampoule Infusion → Collagen Special Mask → Stretching → Finishing Touch

Glow White

A specialized radiance and whitening program that uses a unique product kit to erase dark spots and brighten dull skin tones for a clear, luminous complexion.

60~70 min

$150.00

Deposit$20.00

Care Steps
Foot spa & scrub → Glow active cleansing → Let’s Glow (peeling) → Gel neutralizer → Exocell Glow (ampoule) → Spot corrector serum → Claire Ryocell mask (special radiance mask) → Neck & shoulder massage → Stretching → Scalp treatment → Finishing Touch

Body 80 Minutes

This program focuses on relieving areas where fatigue has accumulated, providing a soothing sensation. It is a body treatment that gently embraces the tired body from everyday life.

70~80 min

$150.00

Deposit$20.00

Care Steps
Foot Spa & Foot Scrub → Welcome Ritual → Back Care → Rear Lower Body → Front Neck & Shoulder Massage → Full Body Stretching → Scalp → Finishing Touch

Back & Face Special

This program delicately relaxes the tense upper body with refined techniques and helps nourish and hydrate the skin using a facial special line tailored to your skin type.

90~100 min

$165.00

Deposit$20.00

Care Steps
Foot Spa & Foot Scrub → Welcome Ritual → Back Care
Cleansing → Deep Cleansing → Customized Mask → Neck & Shoulders → Facial Massage → Soothing & Calming Device → Special Mask → Stretching → Scalp → Finishing Touch

RF Refresh

This treatment gently delivers heat through a specialized RF device to boost collagen production and skin elasticity. It refines the skin’s texture and adds a natural, healthy glow.

80~90 min

$180.00

Deposit$20.00

Care Steps
Foot Spa & Foot Scrub → Cleansing → Deep Cleansing → Customized Ampoule & Mask → Neck, Shoulder & Arm Massage → RF Thermal Beauty Device → Lifting Mask → Stretching → Finishing Touch

Back & Basic Facial

This balance program gently relieves fatigue accumulated in the back body and face — the areas where stress builds up the most throughout the day.

100~110 min

$185.00

Deposit$20.00

Care Steps
Foot Spa & Foot Scrub → Welcome Ritual → Back Treatment → Lower Body (Back Side)
Cleansing → Deep Cleansing → Facial Massage → Hydrating Ampoule → Collagen Mask → Stretching → Scalp Massage → Finishing Touch

Body Special

A full-body program using heated stones on the upper body to promote overall circulation and target areas of fatigue for deep relaxation.

120~130 min

$200.00

Deposit$30.00

Care Steps
Foot spa & foot scrub → Welcome ritual → Back care → Back stone therapy → Rear lower body → Front lower body → Abdomen → Neck & shoulders → Full body stretching → Scalp → Finishing Touch

Signature Special A

A deep, full-body total care program that combines a facial special with stone therapy. This signature treatment is designed to promote both physical and mental relaxation.

120~130 min

$240.00

Deposit$30.00

Care Steps
Foot Spa & Foot Scrub → Welcome Ritual → Back Treatment & Stone Therapy → Lower Body (Back Side) → Lower Body (Front Side) → Abdominal Care
Cleansing → Deep Cleansing → Collagen Ampoule → Customized Mask → Neck & Shoulder Massage → Facial Massage → Hydration Device Treatment → Special Mask → Stretching → Scalp Massage → Finishing Touch

Signature Special B

This signature program smooths and refines the skin texture with fine-grain body scrub, while combining facial and body stone therapy to relieve full-body fatigue and rejuvenate the face.

150~160 min

$295.00

Deposit$30.00

Care Steps
Foot Spa & Foot Scrub → Welcome Ritual → Back Scrub → Lower Body Scrub (Back Side) → Back Treatment & Stone Therapy → Lower Body (Back Side) → Lower Body (Front Side) → Abdominal Care
Cleansing → Deep Cleansing → Exosome Ampoule → Customized Mask → Neck & Shoulder Massage → Facial Massage → Hydration Device Treatment → Special Mask → Stretching → Scalp Massage → Finishing Touch

Location

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Lotte Apartment Bus Stop ㅣ Jongno-gu, Pyeongchang-dong Area ㅣ 7-Min Walk

(EN) 22 Pyeongchang 36-gil, Jongno-gu, Seoul, Republic of Korea, 1st Floor

(KR) 서울 종로구 평창36길 22 1층

Working Hours

Monday11:00 AM – 09:00 PM

Tuesday11:00 AM – 09:00 PM

Wednesday11:00 AM – 09:00 PM

Thursday11:00 AM – 09:00 PM

Friday11:00 AM – 09:00 PM

Saturday11:00 AM – 08:00 PM

Sunday11:00 AM – 08:00 PM

Address: 1st Floor, 22 Pyeongchang 36-gil, Jongno-gu, Seoul, Republic of Korea
Korean Address: 서울시 종로구 평창36길 22 1층 유스파

Working Hours:
Monday to Friday: 11:00 AM – 9:00 PM
Saturday & Sunday: 11:00 AM – 8:00 PM

How to Get There:
Get off at the nearest bus stop: Lotte Apartment (롯데아파트 정류장)
It’s about a 7-minute walk from the stop to the building
The salon is located on the 1st floor

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Cancellation and Refund Policy

Last Updated: July 13, 2026

At Seoul Beauty Global, we strive to provide a smooth and satisfying experience for all users. Please review the following policies carefully before making a reservation. These policies are governed by and incorporated into our general Terms and Policies.

1. Official Communication Channels

To ensure all requests are processed accurately and timely, we provide specific channels for different types of inquiries.

1.1 General Support and Inquiries

Contact Page: https://seoulbeautyglobal.com/contact
Official Email: support@seoulbeautyglobal.com.
Live Chat Support: Available via the chat icon on our website for real-time assistance with general questions.

1.2 Formal Modification and Cancellation Requests

Primary Channels: All formal requests for cancellations, refunds, or rescheduling must be submitted via the Contact Page on our Platform or through our Official Email.
Timestamp Policy: The timing of a request is determined by the timestamp of the email or the submission on the Contact Page in Korea Standard Time (KST).
Invalid Channels: In accordance with our Communication Responsibility policy, requests made via social media DMs or personal contacts are not considered official and will not be processed.

2. Rescheduling Policy

2.1 Advance Notice and Limits

Free Reschedule Window: Rescheduling requested at least 72 hours (3 days) in advance is processed at no cost, up to 2 times per reservation.
Limited Reschedule Window: Requests made between 48 and 72 hours before the appointment are limited to 1 reschedule, subject to the partial refund tier in Section 4.1.
Late Requests: Requests made within 48 hours of the appointment are treated as a cancellation and subject to the refund schedule in Section 4.
Frequency Exhaustion: Once the allowed reschedule count is exhausted, any subsequent change requires a full cancellation and a new booking.

3. No-Show & Late Arrival Policy

We maintain strict policies regarding attendance to respect the schedules of our Service Providers.

3.1 No-Show Policy

Failure to appear for your confirmed appointment without prior notice or valid cancellation is considered a "No-Show".
No-shows will result in the forfeiture of your entire deposit. No refunds or rescheduling will be allowed.
A cancellation of a reservation not yet confirmed by the Service Provider is not treated as a No-Show and is fully refunded (see Section 4.2).

3.2 Late Arrival

Service Impact: Arriving late may result in a shortened service duration to ensure subsequent appointments are not delayed.
Full Remaining Balance: If the service proceeds despite your late arrival, you are still required to pay the full remaining balance directly to the Service Provider, regardless of the shortened actual duration of the service.
Cancellation Criteria: If you are more than 20 minutes late without prior notice, your appointment will be automatically canceled, treated as a No-Show, and your deposit will be forfeited.

4. Refund & Change Schedule

Refunds and changes are processed based on the timing of your request relative to Korea Standard Time (KST).

4.1 Refund Tiers

Time Before Appointment	Refund
3+ days before	100% Refund of the deposit amount
2 days before	80% Refund of the deposit amount
1 day before	50% Refund of the deposit amount
Same day / No-show	No Refund

4.2 Reservations Pending Provider Confirmation

The refund tiers in Section 4.1 apply only to reservations that have been confirmed by the Service Provider.
If a reservation is still pending provider confirmation, a cancellation—regardless of timing, including after the appointment time has passed while the reservation remained pending—will receive a 100% refund of the deposit. Such a cancellation is not treated as a No-Show.

5. Refund Processing & Currency

This section details how your funds will be returned following a valid refund request.

5.1 Currency and Rates

USD Principle: All refunds are issued in US Dollars (USD). Refunds will be issued based on the exact USD amount originally charged at the time of booking, regardless of any exchange rate fluctuations that may have occurred since the transaction date.
Refund Method: Refunds are typically issued back to the original source of payment (e.g., PayPal or original Bank Account).

5.2 Timeline

While we initiate refunds promptly, it may take up to 10 business days for the funds to reflect in your account.

6. Special Circumstances & Exceptions

We may grant exceptions for emergencies, provided valid documentation is provided.

6.1 Eligible Force Majeure

Exceptions may be granted for circumstances beyond the user's reasonable control that prevent attendance, including:
Sudden flight cancellations or transportation disruptions
Serious medical emergencies affecting the user
Natural disasters (earthquakes, typhoons, floods)
Public health emergencies or government-imposed travel restrictions

6.2 Ineligible Circumstances

Issues related to travel documents, passports, or visas are the sole responsibility of the user and do not qualify for refund exceptions.

6.3 Submission

Valid official documentation must be submitted to support@seoulbeautyglobal.com within 48 hours before the scheduled appointment.

7. Service Provider Cancellations

If a Service Provider must cancel your appointment due to unforeseen circumstances.

7.1 Procedures

You will be notified immediately via your registered email.
A 100% refund of the deposit paid to the Platform will be issued.
Our support team will assist you in finding an alternative booking if requested.

8. Non-Refundable Items

Certain third-party costs are strictly non-refundable by the Platform.

8.1 Specific Fees

Processor Fees: Any non-refundable transaction or currency conversion fees charged by payment processors (e.g., PayPal).
Bank Fees: International transaction or cross-border fees charged by your credit card issuer or bank.

9. Payment Disputes & Chargebacks

We encourage direct communication to resolve any transaction issues.

9.1 Dispute Resolution

Please contact our support team first for a faster resolution before initiating a dispute through your payment provider.
Unauthorized disputes or chargebacks may result in the temporary or permanent suspension of your access to the Platform.

10. Service Quality and Satisfaction Disputes

While we hold our Service Providers to high standards, please be advised that subjective dissatisfaction with the aesthetic results of a treatment does not automatically entitle a user to a refund.

10.1 Dispute Reporting Protocol

Standard 48-Hour Window: Any claims regarding unsatisfactory service must be formally submitted to support@seoulbeautyglobal.com within 48 hours of the appointment completion to allow for adequate observation of results.
Evidence Requirements: To substantiate a claim, users must provide a detailed written explanation accompanied by objective evidence, such as high-resolution photographs or video footage clearly illustrating the issue.

10.2 Arbitration and Resolution

Case-by-Case Review: Each dispute is thoroughly investigated on an individual basis, taking into account the evidence provided and the Service Provider's records.
Discretionary Outcomes: Resolutions are determined at the Platform's sole discretion and may result in a full refund of the deposit, a partial credit, or a denial of the refund request if the claim is deemed unsupported. Please note that any disputes regarding the remaining balance paid directly to the Service Provider must be resolved directly with the Provider.
Balanced Mediation: Our mediation process is designed to ensure a fair and balanced outcome for both the user and our professional partners.