Privacy Policy
Last Updated: February 23, 2026
Seoul Beauty Global ("we," "us," or "our") operates a beauty booking platform connecting international travelers with beauty service providers in Korea. This Privacy Policy explains how we collect, use, and protect your personal information.
By using our Platform, you agree to this Privacy Policy. You have the right to refuse consent to the collection and use of your personal information; however, in such cases, you may be unable to use the Platform's booking services.
1. Information We Collect
1.1 Account Information
When you create an account:
- Email address
Social Media Authentication (Login with Google):
- Information Collected: When you choose to register or log in using your Google account, we collect your Google email address and may access other information you have made publicly available through your Google profile, such as your first and last name and profile picture.
- Third-Party Services: By using the 'Login with Google' feature, you are authorizing Seoul Beauty Global to access certain information from your Google account. Please review Google's Privacy Policy and Terms of Service for more information on how they handle your personal data.
- Data Usage: We use the information obtained from Google to create and manage your account, authenticate your identity when you log in, and provide you with access to our Services.
Profile Settings: Your registered account in Seoul Beauty Global
- Name (first and last name)
- Phone number
- Date of birth
- Gender
- Nationality
- State/province of residence
- Postal address
- Social media contact
1.2 Booking Information
When you book appointments:
- Service type and Partner selected
- Appointment date and time
- Name (first and last name)
- Phone number
- Date of birth
- Gender
- Nationality
- State/province of residence
- Social media contact
- Special requests, notes, and health-related information voluntarily provided for the service.
1.3 Payment Information
We use third-party payment gateways (such as PayPal) to process payments securely. We store:
- Transaction amount, date, and currency
- Transaction ID provided by the payment gateway
- Payment status (e.g., pending, completed, failed)
We do not collect or store your credit/debit card numbers, security codes, or other sensitive payment credentials. This information is processed directly by the respective payment gateway.
1.4 Usage Information
We automatically collect:
- IP address, browser type, and device information
- Pages visited and features used
- Referring website
- Date and time of visits
1.5 Reviews and Communications
- Reviews: Your ratings, written reviews, and first name
- Support messages: Your inquiries and our responses via email or chat
2. How We Use Your Information
Service Delivery:
- Create and maintain your account
- Process and confirm bookings
- Handle payments
- Provide customer support
- Send booking confirmations and reminders
Platform Improvement:
- Analyze how users interact with our Platform
- Identify and fix technical issues
- Develop new features
Communication:
- Respond to your inquiries
- Send important service updates
- Notify you of policy changes
- Send promotional offers and marketing (with your consent, you can opt out anytime)
Security and Legal:
- Prevent fraud and unauthorized access
- Comply with legal obligations
- Enforce our Terms of Service
- Protect our rights and users' safety
Legal Basis:
We process your information based on: (1) performing our contract with you, (2) our legitimate business interests, (3) your consent, and (4) legal compliance requirements.
3. Sharing Your Information
3.1 Provision to Third-Party Partners (Beauty Service Partners)
When you make a booking, we share your contact information with your chosen Partner:
- Name, email, phone number
- Date of birth, gender, nationality, state/province
- Social media contact (if provided)
Privacy Protection:
- Partners can only access your information on the day of your appointment
- Access is automatically revoked after the appointment date
Partner Responsibilities:
Each Partner operates independently and is responsible for their own data practices. Partners may request additional health information or other details directly from you during consultations—this is between you and the Partner. For questions about how a Partner uses your data, contact them directly.
3.2 Entrustment of Personal Information (Domestic)
We entrust the processing of personal information to the following domestic service providers to ensure stable platform operation and efficient customer support.
| Trustee (Service Provider) | Task & Purpose of Entrustment | Retention & Use Period |
|---|---|---|
| Naver Cloud | SMS and KakaoTalk notification services | Until account deletion or termination of the entrustment contract |
| Channel Corp. | Real-time customer support chat services | 3 years after the purpose is achieved |
3.3 Overseas Entrustment and Transfer of Personal Information
The following tasks are entrusted to overseas entities for specialized functions such as global payment processing and web analytics. This transfer is essential for the provision of our services.
| Trustee (Recipient) | Purpose of Transfer | Location | Method & Timing of Transfer | Retention & Use Period |
|---|---|---|---|---|
| Amazon Web Services, Inc. | Cloud hosting and data storage | USA | Frequent transmission via network during service usage | Until account deletion or termination of the entrustment contract |
| PayPal | Payment/Refund processing and fraud prevention | USA | Electronic transmission at the time of payment or refund | 5 years in accordance with relevant laws (e.g., Act on Consumer Protection in Electronic Commerce) |
| Google LLC | Website usage analysis, marketing performance measurement, and personalized advertising | USA | Frequent transmission via network during service usage | Until the analysis/marketing purpose is achieved or the log retention period expires |
3.4 Legal Disclosures
We may disclose information when required by law or to:
- Respond to court orders or legal requests
- Investigate fraud or security issues
- Protect our rights and safety
- Comply with regulatory requirements
3.5 Business Transfers
If we're involved in a merger, acquisition, or asset sale, your information may be transferred. We'll notify you of any such change.
4. Cookies and Tracking
We use cookies to improve your experience and analyze Platform usage.
Types of Cookies:
- Essential: Required for login, security, and basic functionality
- Analytics: Google Analytics tracks usage patterns to help us improve the Platform (opt out)
- Functional: Remember your preferences and settings
- Advertising: Track ad effectiveness and deliver relevant ads
Managing Cookies:
Control cookies through your browser settings (Chrome: Settings > Privacy > Cookies). Disabling essential cookies may affect Platform functionality.
Third parties like Google, PayPal, and Channel Corp. may set their own cookies subject to their privacy policies.
5. International Data Transfers
To provide our services to international travelers, Seoul Beauty Global processes and stores your personal information on a global scale.
5.1 Primary Storage and Location
- Server Location: Our primary servers and databases are located in the United States (AWS US Region).
- Data Transfer: By using our Platform, you acknowledge that your personal information will be transferred to and processed in the United States and the Republic of Korea.
5.2 Compliance and Safeguards
- Legal Basis: We ensure that all international transfers are conducted in compliance with the Korean Personal Information Protection Act (PIPA) and, where applicable, the General Data Protection Regulation (GDPR).
- Security Measures: We implement industry-standard encryption (SSL/HTTPS) and organizational security measures to protect your data during transit and at rest in our overseas servers.
- Rights: You may request to suspend the overseas transfer of your personal information; however, please note that this may limit your ability to use our booking services, as these transfers are essential for the Platform's operation.
6. Your Rights and Choices
You have the right to:
Access and Portability:
- Request a copy of your personal information
- Receive your data in a portable format
Correction and Deletion:
- Update inaccurate information in your account settings
- Request deletion of your account and data
Objection and Restriction:
- Object to certain data processing
- Request we limit how we use your data
Withdraw Consent:
- Opt out of marketing communications anytime
- Withdraw consent for optional data processing
How to Exercise Rights:
- Update information in your Account Settings
- Email: support@seoulbeautyglobal.com
- We respond within 30 days
Additional Rights by Location:
- EU/EEA residents: Full GDPR rights including data portability, restriction, and objection
- California residents: CCPA rights including right to know, delete, and opt out (we do not sell personal information)
File a Complaint:
Contact your local data protection authority if you have concerns:
- EU/EEA: Find your authority
- Korea: PIPC or call 118
- California: Attorney General
7. Data Security
We protect your information using:
- Encryption: SSL/HTTPS for all data transmission; encrypted storage for sensitive data
- Access controls: Role-based permissions and authentication
- Monitoring: Regular security audits and threat detection
- Payment security: PayPal's PCI DSS-compliant processing
Your Responsibility:
Use strong passwords, keep credentials confidential, log out on shared devices, and report suspicious activity immediately.
Breach Notification:
We'll notify you within 72 hours if a breach affects your personal information.
Seoul Beauty Global follows generally accepted industry standards to protect the personal information submitted to us. Although we strive to maintain the highest level of protection, please be advised that no system is completely immune to security risks. Therefore, we cannot provide an absolute guarantee of security, and you are responsible for maintaining the confidentiality of your account credentials.
8. Data Retention
We retain information only as long as necessary:
- Account information: Until you delete your account
- Booking and payment records: 5 years (required by Korean tax and consumer protection laws)
- Customer support communications: 3 years
- Internal system operation logs: 1 month
- Service usage analysis and marketing data: Until the purpose of analysis is achieved or as specified by the third-party service policy
- Reviews: Until you request deletion
After Account Deletion:
Most data is deleted within 30 days. Transaction records required by law (5 years) are isolated in secure storage, marked as deleted, and only accessed if legally required.
Deletion Methods:
Electronic files are securely overwritten; physical documents are shredded. Backup systems are purged within 90 days.
9. Children's Privacy
Our Platform is for users 18 and older. We don't knowingly collect information from anyone under 18. If we discover we've collected a child's information, we'll delete it immediately.
Parents: If you believe your child has provided information to us, contact support@seoulbeautyglobal.com.
10. Reviews and Public Information
When you leave a review:
- Your first name and review are publicly visible
- Your last name, contact details, and booking history remain private
- Reviews remain visible after account deletion unless you request removal
To request review removal, email support@seoulbeautyglobal.com with the review details. We'll respond within 14 days.
11. Updates to This Policy
We may update this Privacy Policy to reflect new features, legal requirements, or business practices.
Notification:
- Minor changes: Posted on this page with updated date
- Material changes: Email notification 30 days in advance
Continued use after changes take effect means you accept the updated policy. You can delete your account if you disagree with changes.
12. Contact Us
If you have any questions or need further clarification, please contact us at support@seoulbeautyglobal.com
Last Updated: February 23, 2026
Seoul Beauty Global ("we," "us," or "our") operates a beauty booking platform connecting international travelers with beauty service providers in Korea. This Privacy Policy explains how we collect, use, and protect your personal information.
By using our Platform, you agree to this Privacy Policy. You have the right to refuse consent to the collection and use of your personal information; however, in such cases, you may be unable to use the Platform's booking services.
1. Information We Collect
1.1 Account Information
When you create an account:
- Email address
Social Media Authentication (Login with Google):
- Information Collected: When you choose to register or log in using your Google account, we collect your Google email address and may access other information you have made publicly available through your Google profile.
- Third-Party Services: By using the 'Login with Google' feature, you are authorizing Seoul Beauty Global to access certain information from your Google account.
- Data Usage: We use the information obtained from Google to create and manage your account, authenticate your identity when you log in, and provide you with access to our Services.
Profile Settings:
- Name (first and last name)
- Phone number
- Date of birth
- Gender
- Nationality
- State/province of residence
- Postal address
- Social media contact
1.2 Booking Information
When you book appointments:
- Service type and Partner selected
- Appointment date and time
- Name, phone number, date of birth
- Gender, nationality, state/province
- Social media contact
- Special requests and health-related information
1.3 Payment Information
We use third-party payment gateways (such as PayPal) to process payments securely. We store transaction amount, date, currency, transaction ID, and payment status.
We do not collect or store your credit/debit card numbers or security codes.
1.4 Usage Information
We automatically collect:
- IP address, browser type, and device information
- Pages visited and features used
- Referring website
- Date and time of visits
1.5 Reviews and Communications
- Reviews: Your ratings, written reviews, and first name
- Support messages: Your inquiries and our responses
2. How We Use Your Information
Service Delivery:
- Create and maintain your account
- Process and confirm bookings
- Handle payments
- Provide customer support
Platform Improvement:
- Analyze how users interact with our Platform
- Identify and fix technical issues
- Develop new features
Communication:
- Respond to your inquiries
- Send important service updates
- Send promotional offers (with your consent)
Security and Legal:
- Prevent fraud and unauthorized access
- Comply with legal obligations
- Enforce our Terms of Service
3. Sharing Your Information
3.1 Beauty Service Partners
When you make a booking, we share your contact information with your chosen Partner. Partners can only access your information on the day of your appointment.
3.2 Domestic Service Providers
| Provider | Purpose |
|---|---|
| Naver Cloud | SMS and KakaoTalk notifications |
| Channel Corp. | Customer support chat |
3.3 Overseas Service Providers
| Provider | Purpose |
|---|---|
| AWS | Cloud hosting (USA) |
| PayPal | Payment processing (USA) |
| Google LLC | Analytics & advertising (USA) |
3.4 Legal Disclosures
We may disclose information when required by law or to protect our rights and safety.
4. Cookies and Tracking
We use cookies to improve your experience and analyze Platform usage.
- Essential: Required for login and basic functionality
- Analytics: Google Analytics tracks usage patterns
- Functional: Remember your preferences
- Advertising: Track ad effectiveness
5. International Data Transfers
Our primary servers are located in the United States (AWS US Region). By using our Platform, you acknowledge that your personal information will be transferred to and processed in the United States and the Republic of Korea.
We ensure all international transfers comply with PIPA and GDPR where applicable.
6. Your Rights and Choices
You have the right to:
- Access and receive a copy of your data
- Correct inaccurate information
- Request deletion of your account
- Object to certain data processing
- Opt out of marketing communications
7. Data Security
- Encryption: SSL/HTTPS for all data transmission
- Access controls: Role-based permissions
- Monitoring: Regular security audits
- Payment security: PayPal's PCI DSS-compliant processing
We'll notify you within 72 hours if a breach affects your personal information.
8. Data Retention
- Account information: Until you delete your account
- Booking/payment records: 5 years
- Support communications: 3 years
- System logs: 1 month
- Reviews: Until you request deletion
9. Children's Privacy
Our Platform is for users 18 and older. We don't knowingly collect information from anyone under 18.
10. Reviews and Public Information
When you leave a review, your first name and review are publicly visible. Your last name, contact details, and booking history remain private.
11. Updates to This Policy
We may update this Privacy Policy to reflect new features or legal requirements. Material changes will be notified via email 30 days in advance.
12. Contact Us
If you have any questions or need further clarification, please contact us at support@seoulbeautyglobal.com