Seoul Beauty Global
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World Renowned Luxury Hair Salon

Aaron's Roll and Comb Grand InterContinental Hotel

Open WeekendsHighly RatedCouple RoomFree Parking

$200.38~

Welcome to Aaron’s Roll n Comb – Grand InterContinental Hotel Branch, located on the 3rd floor of the Grand InterContinental Seoul Parnas in Gangnam. Our salon offers premium head spa services that embody the highest standard of urban luxury and relaxation.

As Korea’s first official lounge of the world-renowned luxury haircare brand Kérastase, we provide an exclusive head spa experience in a private, refined setting. Blending restorative healing, modern urban lifestyle, and timeless elegance, our salon offers a truly sophisticated retreat within a five-star hotel environment.

What Makes Us Unique

  • Located in Grand InterContinental Hotel Branch
  • High-End Head Spa Experience
  • World-Renowned Luxury Haircare

Our Programs

Show KRW
Lounge Luxury Well-Aging Head Spa 1

Lounge Luxury Well-Aging Head Spa

An exclusive 19-step Kérastase Chronologiste head spa in a private lounge.

80~90 min
$300.00
Deposit$30.00

This premium 19-step head spa experience features the Kérastase Chronologiste Caviar Coffret, offered exclusively in a private lounge setting. The ritual includes a personalized scalp analysis, detoxifying treatments, intensive hydration, and a signature fragrance styling designed to restore balance, vitality, and elegance.

The service includes a welcome drink, detailed scalp microscope diagnosis, caviar ampoule treatments, thermal massage, deep conditioning care, scalp volume tonic application, and a refined finish with Chronologiste’s signature perfumed oil for lasting shine and scent.

Keratin Treatment 1

Keratin Treatment

A specialized treatment combining magic straightening and keratin care to smooth frizz, strengthen hair, and deliver lasting shine and style.

110~120 min
$390.00
Deposit$30.00

A specialized treatment that combines magic straightening with intensive keratin care to smooth frizz, improve manageability, and enhance lasting shine. This service strengthens the hair structure while minimizing damage, helping maintain sleek styles and long-term hair health.

Location

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Samsung Station ㅣ Line 2 ㅣ Exit 5

(EN) 521 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea, 3rd Floor, Grand InterContinental Hotel

(KR) 서울 강남구 테헤란로 521 그랜드 인터컨티넨탈 호텔 3층

Working Hours

Monday09:00 AM – 10:00 PM
Tuesday09:00 AM – 10:00 PM
Wednesday09:00 AM – 10:00 PM
Thursday09:00 AM – 10:00 PM
Friday09:00 AM – 10:00 PM
Saturday09:00 AM – 10:00 PM
Sunday09:00 AM – 10:00 PM

Address: 3rd Floor, Grand InterContinental Seoul Parnas, 521 Teheran-ro, Gangnam-gu, Seoul
Korean Address: 서울특별시 강남구 테헤란로 521, 그랜드 인터컨티넨탈 서울 파르나스 3층

Working Hours:
Monday – Sunday 08:00 AM – 10:00 PM
Open 7 days a week

When using the subway
From Samsung Station (Line 2)
Walk 89 meters from Exit 5 toward the Grand InterContinental Seoul Parnas Hotel.

The salon is located on the 3rd floor of the hotel.
For faster and more convenient assistance, please come directly to the 3rd floor upon arrival.

When driving
Enter the Grand InterContinental Seoul Parnas and head to the 3rd floor of the hotel building.
Available for both hotel guests and non-guests.
Underground parking is available:
Parking is free for up to 3 hours depending on the total bill. After 3 hours, a 50% discount applies to additional time.

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Cancellation and Refund Policy

Last Updated: July 13, 2026

At Seoul Beauty Global, we strive to provide a smooth and satisfying experience for all users. Please review the following policies carefully before making a reservation. These policies are governed by and incorporated into our general Terms and Policies.

1. Official Communication Channels

To ensure all requests are processed accurately and timely, we provide specific channels for different types of inquiries.

1.1 General Support and Inquiries

1.2 Formal Modification and Cancellation Requests

  • Primary Channels: All formal requests for cancellations, refunds, or rescheduling must be submitted via the Contact Page on our Platform or through our Official Email.
  • Timestamp Policy: The timing of a request is determined by the timestamp of the email or the submission on the Contact Page in Korea Standard Time (KST).
  • Invalid Channels: In accordance with our Communication Responsibility policy, requests made via social media DMs or personal contacts are not considered official and will not be processed.

2. Rescheduling Policy

2.1 Advance Notice and Limits

  • Free Reschedule Window: Rescheduling requested at least 72 hours (3 days) in advance is processed at no cost, up to 2 times per reservation.
  • Limited Reschedule Window: Requests made between 48 and 72 hours before the appointment are limited to 1 reschedule, subject to the partial refund tier in Section 4.1.
  • Late Requests: Requests made within 48 hours of the appointment are treated as a cancellation and subject to the refund schedule in Section 4.
  • Frequency Exhaustion: Once the allowed reschedule count is exhausted, any subsequent change requires a full cancellation and a new booking.

3. No-Show & Late Arrival Policy

We maintain strict policies regarding attendance to respect the schedules of our Service Providers.

3.1 No-Show Policy

  • Failure to appear for your confirmed appointment without prior notice or valid cancellation is considered a "No-Show".
  • No-shows will result in the forfeiture of your entire deposit. No refunds or rescheduling will be allowed.
  • A cancellation of a reservation not yet confirmed by the Service Provider is not treated as a No-Show and is fully refunded (see Section 4.2).

3.2 Late Arrival

  • Service Impact: Arriving late may result in a shortened service duration to ensure subsequent appointments are not delayed.
  • Full Remaining Balance: If the service proceeds despite your late arrival, you are still required to pay the full remaining balance directly to the Service Provider, regardless of the shortened actual duration of the service.
  • Cancellation Criteria: If you are more than 20 minutes late without prior notice, your appointment will be automatically canceled, treated as a No-Show, and your deposit will be forfeited.

4. Refund & Change Schedule

Refunds and changes are processed based on the timing of your request relative to Korea Standard Time (KST).

4.1 Refund Tiers

Time Before AppointmentRefund
3+ days before100% Refund of the deposit amount
2 days before80% Refund of the deposit amount
1 day before50% Refund of the deposit amount
Same day / No-showNo Refund

4.2 Reservations Pending Provider Confirmation

  • The refund tiers in Section 4.1 apply only to reservations that have been confirmed by the Service Provider.
  • If a reservation is still pending provider confirmation, a cancellation—regardless of timing, including after the appointment time has passed while the reservation remained pending—will receive a 100% refund of the deposit. Such a cancellation is not treated as a No-Show.

5. Refund Processing & Currency

This section details how your funds will be returned following a valid refund request.

5.1 Currency and Rates

  • USD Principle: All refunds are issued in US Dollars (USD). Refunds will be issued based on the exact USD amount originally charged at the time of booking, regardless of any exchange rate fluctuations that may have occurred since the transaction date.
  • Refund Method: Refunds are typically issued back to the original source of payment (e.g., PayPal or original Bank Account).

5.2 Timeline

  • While we initiate refunds promptly, it may take up to 10 business days for the funds to reflect in your account.

6. Special Circumstances & Exceptions

We may grant exceptions for emergencies, provided valid documentation is provided.

6.1 Eligible Force Majeure

  • Exceptions may be granted for circumstances beyond the user's reasonable control that prevent attendance, including:
  • Sudden flight cancellations or transportation disruptions
  • Serious medical emergencies affecting the user
  • Natural disasters (earthquakes, typhoons, floods)
  • Public health emergencies or government-imposed travel restrictions

6.2 Ineligible Circumstances

  • Issues related to travel documents, passports, or visas are the sole responsibility of the user and do not qualify for refund exceptions.

6.3 Submission

7. Service Provider Cancellations

If a Service Provider must cancel your appointment due to unforeseen circumstances.

7.1 Procedures

  • You will be notified immediately via your registered email.
  • A 100% refund of the deposit paid to the Platform will be issued.
  • Our support team will assist you in finding an alternative booking if requested.

8. Non-Refundable Items

Certain third-party costs are strictly non-refundable by the Platform.

8.1 Specific Fees

  • Processor Fees: Any non-refundable transaction or currency conversion fees charged by payment processors (e.g., PayPal).
  • Bank Fees: International transaction or cross-border fees charged by your credit card issuer or bank.

9. Payment Disputes & Chargebacks

We encourage direct communication to resolve any transaction issues.

9.1 Dispute Resolution

  • Please contact our support team first for a faster resolution before initiating a dispute through your payment provider.
  • Unauthorized disputes or chargebacks may result in the temporary or permanent suspension of your access to the Platform.

10. Service Quality and Satisfaction Disputes

While we hold our Service Providers to high standards, please be advised that subjective dissatisfaction with the aesthetic results of a treatment does not automatically entitle a user to a refund.

10.1 Dispute Reporting Protocol

  • Standard 48-Hour Window: Any claims regarding unsatisfactory service must be formally submitted to support@seoulbeautyglobal.com within 48 hours of the appointment completion to allow for adequate observation of results.
  • Evidence Requirements: To substantiate a claim, users must provide a detailed written explanation accompanied by objective evidence, such as high-resolution photographs or video footage clearly illustrating the issue.

10.2 Arbitration and Resolution

  • Case-by-Case Review: Each dispute is thoroughly investigated on an individual basis, taking into account the evidence provided and the Service Provider's records.
  • Discretionary Outcomes: Resolutions are determined at the Platform's sole discretion and may result in a full refund of the deposit, a partial credit, or a denial of the refund request if the claim is deemed unsupported. Please note that any disputes regarding the remaining balance paid directly to the Service Provider must be resolved directly with the Provider.
  • Balanced Mediation: Our mediation process is designed to ensure a fair and balanced outcome for both the user and our professional partners.

11. Contact

If you have any questions or require assistance with a cancellation or refund, please reach out to us.

11.1 Support

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